![]() |
|
Welcome to the Australian Ford Forums forum. You are currently viewing our boards as a guest which gives you limited access to view most discussions and inserts advertising. By joining our free community you will have access to post topics, communicate privately with other members, respond to polls, upload content and access many other special features without post based advertising banners. Registration is simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact us. Please Note: All new registrations go through a manual approval queue to keep spammers out. This is checked twice each day so there will be a delay before your registration is activated. |
|
The Pub For General Automotive Related Talk |
![]() |
|
Thread Tools | Display Modes |
![]() |
#1 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
|
Latest JD Power car ownership survey, conducted in Germany, ranks Scandinavian brand top for satisfaction.
German car owners have voted a non-German car brand as the most satisfying to own, according to the latest JD Power report. Brands and makes of cars are ranked on a 1000 point scale, with Volvo scoring 841 to pip German brands Mercedes-Benz (second; 839 points), Audi (equal sixth; 820), BMW (eighth; 815) and Volkswagen, which fell below the industry average score of 807, ranking 12th with 806 points. The lowest-scoring brands included General Motors-owned brand Chevrolet, which scored just 730 points to take 28th spot - 44 points behind its nearest competitor, Citroen (774). Mitsubishi (776), Daihatsu (777) and Smart (779) rounded out the bottom five. German GM brand Opel - which is scheduled to be launched in Australia in 2012 - also fared poorly, coming in 21st position with a score of 793 points. Rankings of individual models saw Mazda's 2 city car and 3 small car top their respective categories, while fellow Japanese manufacturer Honda took out the mid-size category with the Accord. Mercedes-Benz's C-Class came in first ahead of BMW's 3-Series and Audi's A4 to top the compact luxury car category, with Benz also taking out the SUV segment with the M-Class narrowly beating Audi's Q7 and VW's Touareg. The JD Power study - which surveyed more than 17,000 owners of two-year-old vehicles - measures levels of satisfaction across four criteria with different weighting for each condition. The most important aspect is vehicle appeal, at 32 per cent, which encompasses performance, design, comfort and features; quality and reliability accounts for 26 per cent; ownership costs make up 22 per cent (it includes fuel consumption, insurance, servicing/repairs); with dealer service satisfaction accounting for 17 per cent of the total score. The JD Power report found that overall satisfaction levels have fallen from an average 813 in 2010 to 807 in 2011, with company spokesman Brian Walters saying the results should serve as a wake-up call to manufacturers. "The decline in vehicle quality and reliability, coupled with the decline in vehicle appeal, is an important reminder to manufacturers that the product is a critical driver of ownership satisfaction and will remain a key differentiator among brands in the increasingly competitive automotive market in Germany," Walters says. "The auto market in Germany may be 125 years old, but owners in Germany still require specific performance levels and reward the brands that deliver it." Good showing by Ford to be 10th..Why don't we have a J DPower survey here??
__________________
CSGhia Last edited by csv8; 26-01-2012 at 07:36 PM. |
||
![]() |
![]() ![]() |
![]() |
#2 | |||
You dig, we stick!
Join Date: Mar 2006
Posts: 7,461
|
Quote:
Falcon's ahead of the other two locals, according to Bossxr8.
__________________
"....You don't put the car through engineering" - Rod Barrett. |
|||
![]() |
![]() ![]() |
![]() |
#3 | ||
You dig, we stick!
Join Date: Mar 2006
Posts: 7,461
|
Just noticed something - if Chevrolet wasn't so crap Ford would be below average
![]()
__________________
"....You don't put the car through engineering" - Rod Barrett. |
||
![]() |
![]() ![]() |
![]() |
#4 | ||
IWCMOGTVM Club Supporter
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,798
|
Wow, its great to see what the Germans want.
__________________
Daniel |
||
![]() |
![]() ![]() |
![]() |
#5 | ||
FF.Com.Au Hardcore
Join Date: May 2010
Posts: 1,730
|
If I remember rightly, Chevrolet Europe is the new Daewoo outlet, now that the Daewoo name no longer exists. So it's hardly suprising they're at the bottom. I dare say Louis Chevrolet would be turning in his grave.
__________________
2011 FG XR6 Sedan |
||
![]() |
![]() ![]() |
![]() |
#6 | ||
FF.Com.Au Hardcore
Join Date: Feb 2005
Location: Melb north
Posts: 12,025
|
pity they don`t do the survey for long term owners, five years & 10 years, that would be interesting.
|
||
![]() |
![]() ![]() |
![]() |
#7 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
|
Quote:
__________________
CSGhia |
|||
![]() |
![]() ![]() |
![]() |
#8 | |||
IWCMOGTVM Club Supporter
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,798
|
Here's the US one.
http://www.caradvice.com.au/124595/n...ines-to-blame/ Quote:
__________________
Daniel |
|||
![]() |
![]() ![]() |
![]() |
#9 | |||
Peter Car
Join Date: Dec 2004
Location: geelong
Posts: 23,145
|
Quote:
TGW rankings are different from these JD Power owner surveys. TGW's rank things gone wrong per 1000 vehicles, via warranty claims?, the other surveys are about owner satisfaction. |
|||
![]() |
![]() ![]() |
![]() |
#10 | ||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Shoalhaven
Posts: 3,161
|
Interesting in the German survey two VAG companies, Audi and Skoda were up near the top at 6 equal, while Volkswagen itself and Seat were below average.
|
||
![]() |
![]() ![]() |