SCT Advisory

[4Vman]

Originally Posted by jetute

and what about my ability to change between my casr that I have in my yard?? I paid for that right when I bought my box. I paid for the right to use tuner of my choice, and this has now been taken away.

.

what makes you think that can't be done after 90 days?

[Romulus]

Originally Posted by Sledgehammer

I would imagine that action could be commenced against the dealer that the product was purchased from under the Trade Practices Act 1974

This would be handled by the Federal Court....can someone say class action please...

Federal Magistrates Court of Australia

Consumer Protection and Trade Practices
The Court has jurisdiction under the Trade Practices Act 1974 with respect to claims under the following sections:

Section 46 – Misuse of market power (except applications by the Minister)

Part IVA – Unconscionable conduct

Part IVB – Breach of industry codes

Part V - Consumer protection

~ Division 1 – Unfair practices, including 'misleading and deceptive' conduct

~ 1AAA – Pyramid selling schemes

~ 1A – Product safety and product information, and

~ 2A – Actions against manufacturers and importers of goods, and

Part VA – Liability of manufacturers and importers of defective goods.

The Court can provide injunctive relief under Section 80 and award damages under Section 82 of the Trade Practices Act 1974 up to $750,000.

Looks like your tuner and CAPA will be in the doodoo then. SCT have no direct involvement, infact, they've stated people should direct their concerns to the previous Australian Distributor regarding XC1 issues.

[CAT600]

Originally Posted by jetute

and what about my ability to change between my casr that I have in my yard?? I paid for that right when I bought my box. I paid for the right to use tuner of my choice, and this has now been taken away.

and most have already updated. as they are on auto updates..

Your idea of switching back and forward between cars is fundamentally flawed, 4 switches and your up for an unlock anyway.

My suggestion would be to get the Xcal1 set up (on the daily driver) with three generics on it for any future mods (PLANNING) , then go buy an Xcal3 and you will have years (yes, years just like we have already had on Xcal1's in this country) of as much modding as you want.

Originally Posted by jetute

.. and as "sct fliicked the switch" so to speak, they screwded the customer over at the same time. They did not warn anyone b4 they did it.

I would not think that ANYBODY on here will disagree with your sentiment on timing or the phase out period. SCT have already gone from "until your tuner runs out of tunes" to "3 months plus until your tuner runs out of tunes"

Take a deep breath, PLAN for the worst, and see what comes of it.

Daniel

[mrbaxr6t]

why does this still exist?

http://www.capa.com.au/xr6.htm

in light of these new events why has capa not severed all ties to SCT?
SCT have indirectly told us to sue capa :

[jetute]

Originally Posted by 4Vman

what makes you think that can't be done after 90 days?

yuo telling me I can? switch betwen cars and choose tuner of choice?

because they way I understand it is after the 90 days, you can only keep the box on 1 car, you can swap the tunes that are already on the box on that one car as much as you want, but you will not be able to swap cars anymore.... and you can only use a tuner that has the old software . There wont be many as auto update took care of that.

[jetute]

Originally Posted by CAT600

Your idea of switching back and forward between cars is fundamentally flawed, 4 switches and your up for an unlock anyway.

Daniel

I have had my box for 4 years now. I just recently took it of the sedan so that I can concentrate on the ute.

I am planning on sticking it back onto the sedan soon (at the moment its not on any of my cars as my ute is snipered atm)

so its not flawed if you know what I mean. I knew I could change a certain number of times and I have worked within that. When the lives run out well thats fair enough. But as it stands they have not.

[Romulus]

Originally Posted by mrbaxr6t

why does this still exist?

http://www.capa.com.au/xr6.htm

in light of these new events why has capa not severed all ties to SCT?
SCT have indirectly told us to sue capa :

Or the reverse, do a search for Distributors in Australia
http://www.sctflash.com

[gtp]

Somebody asked what the Sniper Flash Tuning Tools could do.

Can Flash more than one vehicle at the same time/ same interface.
Does not require reseting.
Vehicle coverage is Some AU Falcon, BA (only two more pcm's to cover now, BF Falcon and soon FG.
Has all parameters available (there are thousands).
Can Flash one off calibrations or use an interface for multiple calibration storage.
Sniper are offering a trade in on other product at the moment also.
Dealer packages have one years free flashing.

[Jason[98.EL]]

Originally Posted by TVS Super Pursuit

Or the reverse, do a search for Distributors in Australia
http://www.sctflash.com

these are the plases i got doing a search
SCT Interational Distributors:Herrod Motorsports103 Northgate DriveThomastownVIC 3074 Australia61 3 94645100rob@herrodmotorsport.com.auwww.herrodmotorsport.com.au


CAPA PerformanceLot 10 Kay AvenueBerriSA 5343 Australia(08) 85823499Capa@riverland.net.auwww.capa.com.au/


i do not use the product so that is the only input i will have here

Grimus

[jetute]

Originally Posted by gtp

Somebody asked what the Sniper Flash Tuning Tools could do.

Can Flash more than one vehicle at the same time/ same interface.
Does not require reseting.
Vehicle coverage is Some AU Falcon, BA (only two more pcm's to cover now, BF Falcon and soon FG.
Has all parameters available (there are thousands).
Can Flash one off calibrations or use an interface for multiple calibration storage.
Sniper are offering a trade in on other product at the moment also.
Dealer packages have one years free flashing.

looks like its bye bye to sct... and hello to sniper interface.

[Justin@]

[QUOTE=TVS Super Pursuit]Or the reverse, do a search for Distributors in Australia
http://www.sctflash.com[/QUOTE]


Why is capa still listed as a distributor?

[geckoGT]

Originally Posted by 4Vman

I think you're blowing this out of proportion..
SCT did not sell you the box.
Your car won't come to a grinding halt on the side of the road in 90 days, like W95 it will still continue to function exactly the same, it will still receive software updates, the only clincher as it sits now is your tuner will need the older V2.9 software IF you need to tune it....
My bet is this software will become more common too.... im sure every tuner had/has it....

Ok, I see an element of this thread that I find very disturbing, those here that are not seriously affected are forgetting their mates that are, not very aussie. I know that is a harsh statement but I will explain why.

1. There are some that the uselessness of the X1 box in 90 days is devastating, simle fact. I have already waited the 3 year warranty before I seriously play with the ute. Now that it is over I am not going to be able to. I do not have a lot of cash laying around as we need a new house, are getting married and I am sending my daughter to high school this year. $1000 means no tune for me.

2 Yes there is some hope that V2.9 will allow my car to be tuned later. The problem is how many tuners have it, how long will it last as don't the tuners have limited usage of it until it has to be upgraded. I have a number of tuners in my area that I would trust and some that I do not trust. What if the tuners I do trust do not have V2.9, forcing me to use the one that does have V2.9, who I do not trust? That makes the system useless to me!

3 Being able to flash your car between different tunes is not the only function of the box. Being able to update those tunes is the full function, this requires tuning and modification of the settings within those tunes.

4 The $100 trade in offer is garbage, I have a BFI, I am not interested in data logging or user variables. I am happy with the functions that X1 offer. I just want to be able to do conservative tunes on my BF1 FPV. Why would I want to spend another large amount of money for the same features as my present system which has not reached the end of its advertised lifetime.

5 The simple fact is that when we bought our X1 unit from Herrods three years ago for $1200, it had the ability to be used on our replacement car with no chronological time limit. That was the feature that was a selling point for that unit. That feature is now not functional after the next 90 days, therefore they have failed to deliver that function. This was a result of SCT decision, not Herrods, not CAPA. SCT did have other options and have not explored them or provided any sane reason why those options could not be implemented.

6 Analogies have been drawn to CDMA phones, anologue tv, VHS etc. These are not good examples as all these still work for the functions they were sold, you just can not access the advantages of the new services. In 90 days my X1 will no longer provide its promised functionality.


So what is the end result of all this in my situation (and I know many others here).

SCT has shown to me that they have a poor business ethic and terrible customer service through their actions. If the 90 day period stands and I am limited in my ability to use my X1 unit to perform the functions that were promised to me that it could, I will never again consider any SCT product. I do not care how good that product is, I will choose another product (even if it is not quite as good) as long as the company provides better service. I know I am not alone in this attitude, in fact so far it appears the vast majority feel the same.

It would appear that times will not be good for SCT operations in australia, although things are looking good for sniper and VCM.

To all those that this situation does not affect, that is really good for you. Can you please consider your mates though and stop contributing to the smoke and mirrors? Some people here have recieved a devastating blow and need the support of all members based on what is just and right, not just what the effect is. SCT do have the ability to change plans and make this right, help us put pressure on them to do so.

United we stand, divided we fall!

[DayTE]

Originally Posted by geckoGT

Ok, I see an element of this thread that I find very disturbing, those here that are not seriously affected are forgetting their mates that are, not very aussie. I know that is a harsh statement but I will explain why.

1. There are some that the uselessness of the X1 box in 90 days is devastating, simle fact. I have already waited the 3 year warranty before I seriously play with the ute. Now that it is over I am not going to be able to. I do not have a lot of cash laying around as we need a new house, are getting married and I am sending my daughter to high school this year. $1000 means no tune for me.

2 Yes there is some hope that V2.9 will allow my car to be tuned later. The problem is how many tuners have it, how long will it last as don't the tuners have limited usage of it until it has to be upgraded. I have a number of tuners in my area that I would trust and some that I do not trust. What if the tuners I do trust do not have V2.9, forcing me to use the one that does have V2.9, who I do not trust? That makes the system useless to me!

3 Being able to flash your car between different tunes is not the only function of the box. Being able to update those tunes is the full function, this requires tuning and modification of the settings within those tunes.

4 The $100 trade in offer is garbage, I have a BFI, I am not interested in data logging or user variables. I am happy with the functions that X1 offer. I just want to be able to do conservative tunes on my BF1 FPV. Why would I want to spend another large amount of money for the same features as my present system which has not reached the end of its advertised lifetime.

5 The simple fact is that when we bought our X1 unit from Herrods three years ago for $1200, it had the ability to be used on our replacement car with no chronological time limit. That was the feature that was a selling point for that unit. That feature is now not functional after the next 90 days, therefore they have failed to deliver that function. This was a result of SCT decision, not Herrods, not CAPA. SCT did have other options and have not explored them or provided any sane reason why those options could not be implemented.

6 Analogies have been drawn to CDMA phones, anologue tv, VHS etc. These are not good examples as all these still work for the functions they were sold, you just can not access the advantages of the new services. In 90 days my X1 will no longer provide its promised functionality.


So what is the end result of all this in my situation (and I know many others here).

SCT has shown to me that they have a poor business ethic and terrible customer service through their actions. If the 90 day period stands and I am limited in my ability to use my X1 unit to perform the functions that were promised to me that it could, I will never again consider any SCT product. I do not care how good that product is, I will choose another product (even if it is not quite as good) as long as the company provides better service. I know I am not alone in this attitude, in fact so far it appears the vast majority feel the same.

It would appear that times will not be good for SCT operations in australia, although things are looking good for sniper and VCM.

To all those that this situation does not affect, that is really good for you. Can you please consider your mates though and stop contributing to the smoke and mirrors? Some people here have recieved a devastating blow and need the support of all members based on what is just and right, not just what the effect is. SCT do have the ability to change plans and make this right, help us put pressure on them to do so.

United we stand, divided we fall!

There has been a couple of good posts up, thanks ratter for your infomative couple of posts, and thanks cat600 for a sensible approach and some valid points.

But I am with geckoGT on this at the moment. I bought my X1 box a couple of years ago, I'm now looking at changing vehicles and I was going to keep the box and use it on my next vehicle, as it stands it looks as though I wont be able to.

Hopefully things will work out for the best and none of us will be out of pocket.

[jetute]

good psot geckoGT!! I totally agree.

sct charlie, where are you? any more news on this now?

sniper.... can you tell us a little more?

[Pedro]

Originally Posted by gtp

Somebody asked what the Sniper Flash Tuning Tools could do.

Can Flash more than one vehicle at the same time/ same interface.
Does not require reseting.
Vehicle coverage is Some AU Falcon, BA (only two more pcm's to cover now, BF Falcon and soon FG.
Has all parameters available (there are thousands).
Can Flash one off calibrations or use an interface for multiple calibration storage.
Sniper are offering a trade in on other product at the moment also.
Dealer packages have one years free flashing.

Thanks Barry,

Do you have agents/tuners in SE Qld.?

Here's a link to some info for readers, taken from The Americam "Modular Fords Forum" site ... http://www.modularfords.com/2008/04/...tuning-review/

[Mr. CVE]

Originally Posted by jetute

sniper.... can you tell us a little more?

PM sent.
any melb enquiries, send a PM I may be able to point you in the right direction

[4Vman]

Originally Posted by geckoGT

Ok, I see an element of this thread that I find very disturbing, those here that are not seriously affected are forgetting their mates that are, not very aussie. I know that is a harsh statement but I will explain why.

1. There are some that the uselessness of the X1 box in 90 days is devastating, simle fact. I have already waited the 3 year warranty before I seriously play with the ute. Now that it is over I am not going to be able to. I do not have a lot of cash laying around as we need a new house, are getting married and I am sending my daughter to high school this year. $1000 means no tune for me.

2 Yes there is some hope that V2.9 will allow my car to be tuned later. The problem is how many tuners have it, how long will it last as don't the tuners have limited usage of it until it has to be upgraded. I have a number of tuners in my area that I would trust and some that I do not trust. What if the tuners I do trust do not have V2.9, forcing me to use the one that does have V2.9, who I do not trust? That makes the system useless to me!

3 Being able to flash your car between different tunes is not the only function of the box. Being able to update those tunes is the full function, this requires tuning and modification of the settings within those tunes.

4 The $100 trade in offer is garbage, I have a BFI, I am not interested in data logging or user variables. I am happy with the functions that X1 offer. I just want to be able to do conservative tunes on my BF1 FPV. Why would I want to spend another large amount of money for the same features as my present system which has not reached the end of its advertised lifetime.

5 The simple fact is that when we bought our X1 unit from Herrods three years ago for $1200, it had the ability to be used on our replacement car with no chronological time limit. That was the feature that was a selling point for that unit. That feature is now not functional after the next 90 days, therefore they have failed to deliver that function. This was a result of SCT decision, not Herrods, not CAPA. SCT did have other options and have not explored them or provided any sane reason why those options could not be implemented.

6 Analogies have been drawn to CDMA phones, anologue tv, VHS etc. These are not good examples as all these still work for the functions they were sold, you just can not access the advantages of the new services. In 90 days my X1 will no longer provide its promised functionality.


So what is the end result of all this in my situation (and I know many others here).

SCT has shown to me that they have a poor business ethic and terrible customer service through their actions. If the 90 day period stands and I am limited in my ability to use my X1 unit to perform the functions that were promised to me that it could, I will never again consider any SCT product. I do not care how good that product is, I will choose another product (even if it is not quite as good) as long as the company provides better service. I know I am not alone in this attitude, in fact so far it appears the vast majority feel the same.

It would appear that times will not be good for SCT operations in australia, although things are looking good for sniper and VCM.

To all those that this situation does not affect, that is really good for you. Can you please consider your mates though and stop contributing to the smoke and mirrors? Some people here have recieved a devastating blow and need the support of all members based on what is just and right, not just what the effect is. SCT do have the ability to change plans and make this right, help us put pressure on them to do so.

United we stand, divided we fall!

My intentions were not to abandon the notion of how this "may" impact users here.
While i agree with the sentiments associated with "supporting your mates" ive never been into "burning witches" without seeing all the facts and hearing both sides.
I think its fair to say there's been allot of emotion and angst displayed before the situation has been properly and fully understood.
"If" in the fullness of time SCT won't support their resellers here then i think its a shame, and will effect quite a few.
But options to keep the X1 viable exist, and newer technology now exists and i think its fairly normal practice to "obsolete" old technology when new versions are introduced.
I doubt you'll get far convincing a company to help out a country that probably represents 5% of its sales, especially if they're p'd off that someone fiddled with their software... It will be interesting to see how it pans out...

[Falc'man]

Originally Posted by 4Vman

My intentions were not to abandon the notion of how this "may" impact users here.
While i agree with the sentiments associated with "supporting your mates" ive never been into "burning witches" without seeing all the facts and hearing both sides.
I think its fair to say there's been allot of emotion and angst displayed before the situation has been properly and fully understood.
"If" in the fullness of time SCT won't support their resellers here then i think its a shame, and will effect quite a few.
But options to keep the X1 viable exist, and newer technology now exists and i think its fairly normal practice to "obsolete" old technology when new versions are introduced.
I doubt you'll get far convincing a company to help out a country that probably represents 5% of its sales... It will be interesting to see how it pans out...

Yes, obsolete, SCT haven't sold an X1 since 2005. On the flipside there are people - who are unaware of all this - that are still buying them today and are very compatible with BA-BF.

After giving it a little more thought I still think SCT hasn't conducted themselves correctly, they should have pursued Capa legally instead of punishing owners of X1.

[geckoGT]

Originally Posted by 4Vman

My intentions were not to abandon the notion of how this "may" impact users here.
While i agree with the sentiments associated with "supporting your mates" ive never been into "burning witches" without seeing all the facts and hearing both sides.
I think its fair to say there's been allot of emotion and angst displayed before the situation has been properly and fully understood.
"If" in the fullness of time SCT won't support their resellers here then i think its a shame, and will effect quite a few.
But options to keep the X1 viable exist, and newer technology now exists and i think its fairly normal practice to "obsolete" old technology when new versions are introduced.
I doubt you'll get far convincing a company to help out a country that probably represents 5% of its sales, especially if they're p'd off that someone fiddled with their software... It will be interesting to see how it pans out...

Interesting you mention a witch hunt, that is what SCT did to us. But anyway, it will be interesting to see how things pan out. I guess we will see how much they value their australian operations.

[4Vman]

Originally Posted by Falc'man

Yes, obsolete, SCT haven't sold an X1 since 2005. On the flipside there are people - who are unaware of all this - that are still buying them today and are very compatible with BA-BF.

After giving it a little more thought I still think SCT hasn't conducted themselves correctly, they should have pursued Capa legally instead of punishing owners of X1.

That, on the face of it would seem like the logical thing to do, maybe they don't have or want to invest the tens of thousands of dollars to pursue them legally when we probably don't represent a whole lot of business to them? and its easier to just remove support on a product that they no longer sell?
I don't know, but there must be more to this, and i bet in the fullness of time more sense will be made....

[CAT600]

Originally Posted by geckoGT

...Analogies have been drawn to CDMA phones, anologue tv, VHS etc. These are not good examples as all these still work for the functions they were sold, you just can not access the advantages of the new services. In 90 days my X1 will no longer provide its promised functionality....

Actually, they are all good analogies:

1) The loss of lead in fuel means you either spend money on hardened seats, buy expensive additives or park up your car = Same principle

2) The end of CDMA sent phone recycling rates through the roof........a lot of people had to go buy a new phone = Same principle (or worse)

3) The analogue transmission of TV will be finished by the end of 2013...... you will have to go buy a new TV with inbuilt DTV tuner or a set top box = Same principle

4) The discontinued sale of VHS tapes means you can watch the same old movies you already have, but cannot buy OR "update" to newer ones (is it just me or is this starting to sound familiar?) If you want to watch Transformers, you have to go buy a DVD player = Same principle

Phase out of old technology is nothing new guys, just because it affects many of you (hey, I have 2 x Xcal1's and nothing newer) in a negative fashion, does not make cause to ready a Supreme Court injunction whilst you ready a class action lawsuit.

Stay positive, SCT have not officially knocked any clouts into the coffin as yet, and your Xcal1 flashboxes will work a lot better than a CDMA telephone will :hihi:

Agreeing with Norm........ I need a liedown :togo:

Daniel

[geckoGT]

Originally Posted by CAT600

Actually, they are all good analogies:

1) The loss of lead in fuel means you either spend money on hardened seats, buy expensive additives or park up your car = Same principle

2) The end of CDMA sent phone recycling rates through the roof........a lot of people had to go buy a new phone = Same principle (or worse)

3) The analogue transmission of TV will be finished by the end of 2013...... you will have to go buy a new TV with inbuilt DTV tuner or a set top box = Same principle

4) The discontinued sale of VHS tapes means you can watch the same old movies you already have, but cannot buy OR "update" to newer ones (is it just me or is this starting to sound familiar?) If you want to watch Transformers, you have to go buy a DVD player = Same principle

Phase out of old technology is nothing new guys, just because it affects many of you (hey, I have 2 x Xcal1's and nothing newer) in a negative fashion, does not make cause to ready a Supreme Court injunction whilst you ready a class action lawsuit.

Stay positive, SCT have not officially knocked any clouts into the coffin as yet, and your Xcal1 flashboxes will work a lot better than a CDMA telephone will :hihi:

Agreeing with Norm........ I need a liedown :togo:

Daniel

I agree with you in part, the analogies work, in part. They all fall down in the fact that they had a transition period of many years, not 90 days. Fine phase it out, with fair warning such as a couple of years, not it is here now and gone in 90 days.

[4Vman]

Originally Posted by CAT600

Agreeing with Norm........ I need a liedown :togo:

Daniel

:

[Romulus]

Originally Posted by CAT600

Actually, they are all good analogies:

1) The loss of lead in fuel means you either spend money on hardened seats, buy expensive additives or park up your car = Same principle

2) The end of CDMA sent phone recycling rates through the roof........a lot of people had to go buy a new phone = Same principle (or worse)

3) The analogue transmission of TV will be finished by the end of 2013...... you will have to go buy a new TV with inbuilt DTV tuner or a set top box = Same principle

4) The discontinued sale of VHS tapes means you can watch the same old movies you already have, but cannot buy OR "update" to newer ones (is it just me or is this starting to sound familiar?) If you want to watch Transformers, you have to go buy a DVD player = Same principle

Phase out of old technology is nothing new guys, just because it affects many of you (hey, I have 2 x Xcal1's and nothing newer) in a negative fashion, does not make cause to ready a Supreme Court injunction whilst you ready a class action lawsuit.

Stay positive, SCT have not officially knocked any clouts into the coffin as yet, and your Xcal1 flashboxes will work a lot better than a CDMA telephone will :hihi:

Agreeing with Norm........ I need a liedown :togo:

Daniel

They are fair analogies Daniel, but those technologies have also informed their customers of their intent to carry out their action. ULP was introduced in 1986, Super was phased out many years later. It's not like you turned up to the servo 1 Jan 06 and leaded wasn't available anymore. Likewise with the CDMA network, analogue TV and VHS. None were phased out in 90 days.

[Cam]

I think the issue is that its being phased out because one of their Authorised resellers did the wrong thing, not becuase they have offered a better alternitive! So because of that all AU / BA owners with these Flash's are not able to have them retuned after 90 days, so if I someone with an AU like mine, was running a xl1, dropped in a bigger cam and some 4.11's, what are there options to get it retuned??

All because THEIR authorised reseller did the dirty on them....

[XR6TCraig]

Originally Posted by CAT600

Actually, they are all good analogies:

1) The loss of lead in fuel means you either spend money on hardened seats, buy expensive additives or park up your car = Same principle

2) The end of CDMA sent phone recycling rates through the roof........a lot of people had to go buy a new phone = Same principle (or worse)

3) The analogue transmission of TV will be finished by the end of 2013...... you will have to go buy a new TV with inbuilt DTV tuner or a set top box = Same principle

4) The discontinued sale of VHS tapes means you can watch the same old movies you already have, but cannot buy OR "update" to newer ones (is it just me or is this starting to sound familiar?) If you want to watch Transformers, you have to go buy a DVD player = Same principle

Phase out of old technology is nothing new guys, just because it affects many of you (hey, I have 2 x Xcal1's and nothing newer) in a negative fashion, does not make cause to ready a Supreme Court injunction whilst you ready a class action lawsuit.

Stay positive, SCT have not officially knocked any clouts into the coffin as yet, and your Xcal1 flashboxes will work a lot better than a CDMA telephone will :hihi:

Agreeing with Norm........ I need a liedown :togo:

Daniel

All of these examples may be similar to this with the exception of one thing. What is different is the period of phasing out. People knew that all of these examples were going to be phased out for several years before hand.

What notice have we been given in this case? None initially, but now I get 90 days to get the last of the mods I wanted to perform and then get my custom tune tweaked to suit these. Not a lot of time if people are not in a position financially to complete said mods.

Personally, if I knew 9 months ago that the Xcal1 boxes were going to be phased out so that I could not have any of my custom tunes tweaked as I added/removed various after market bolt ons, I would have purchased a different product ( Xcal 2 or 3 most likely as my tuner stocks these). I was actually given the option at the time but was told that for the application I was using it for, the xcal1 would be more than sufficient to suit my needs.

[FGII-XR6]

people keep going on about phase out but this is a deliberate cat designed to reduce the functionalit of these unint to remove a feature that was considered a selling point . the way I see it the ability to pirate the unlockng was a design fault which is ultimatly the responsibility of SCT. there are a few options available to SCT to solve this issue and not leave consumers feeling ripped off

1. redesign the software so an australian dealer can unlock them but they must get an unlock code from SCT direct after providing all relavant details of the box this will prevent fraud
2. allow a trade up to the new version for a fee based on the number of cars the unit has been used on , if it is still on the original car the fee should be quite low ( maybe $100 or $150 ) adding $ 100 for each extra car the unit has been used on. this, as charlie has stated is a feature available to them they can read the number of cars used so again fraud would be detected
3. SCT could work with customers to start a class action against the offending ( unnamed ) dealer who caused this situation and possibly institute police action if fraud is detected

any , or a combination of these options would help the consumers ( us ) and leave SCT looking good and firming ( instead of ruining ) their reputation in Australia. the only looser would be ( unnamed) whos actions caused this. there are calls to boycot SCT but I call on all members to boycot ( unnamed)
you noticed I am using ( unnamed ) for the distributor, I don't wanted to be sued by them but you all know who the distributor is

[Cam]

Originally Posted by au3xr6

people keep going on about phase out but this is a deliberate cat designed to reduce the functionalit of these unint to remove a feature that was considered a selling point . the way I see it the ability to pirate the unlockng was a design fault which is ultimatly the responsibility of SCT. there are a few options available to SCT to solve this issue and not leave consumers feeling ripped off

1. redesign the software so an australian dealer can unlock them but they must get an unlock code from SCT direct after providing all relavant details of the box this will prevent fraud
2. allow a trade up to the new version for a fee based on the number of cars the unit has been used on , if it is still on the original car the fee should be quite low ( maybe $100 or $150 ) adding $ 100 for each extra car the unit has been used on. this, as charlie has stated is a feature available to them they can read the number of cars used so again fraud would be detected
3. SCT could work with customers to start a class action against the offending ( unnamed ) dealer who caused this situation and possibly institute police action if fraud is detected

any , or a combination of these options would help the consumers ( us ) and leave SCT looking good and firming ( instead of ruining ) their reputation in Australia. the only looser would be ( unnamed) whos actions caused this. there are calls to boycot SCT but I call on all members to boycot ( unnamed)
you noticed I am using ( unnamed ) for the distributor, I don't wanted to be sued by them but you all know who the distributor is

Best lot of ideas yet!

[genebaby]

Originally Posted by 4Vman

But options to keep the X1 viable exist, and newer technology now exists and i think its fairly normal practice to "obsolete" old technology when new versions are introduced.

It is not normal practice to "obsolete" old technology, you just leave it alone and move on. Hence products like Win95 work exactly as they did up until MS stopped "supporting" it and will work on an old computer if that's what someone wants to do.

Originally Posted by 4Vman

and its easier to just remove support on a product that they no longer sell?

A lot of people are missing the point about what "supporting" a product means. It does not mean rendering it all but useless for the purpose it was purchased. It means no longer offering updates/help with problems.

SCT are completely able to say they'll stop "supporting" Xcal1 with regards to updating it for use on newer vehicles. As it stands I believe you can tune FG's with an Xcal1 box, so support for future vehicles could end there. Want to do a newer car, get a newer box, simple and easy. Of course, unless Ford do some major revisions to motors, ie, Boss 302/315, Xcal1's ability to tune new Fords could last a while, which is not a bad thing for owners with an older box updating their cars.

That being said, and I don't know the ins and outs, but with SCT needing to work on revisions for Xcal3, how hard/much trouble is it for them to apply that to Xcal1? Even if it's easy, they don't need to as they would rather you buy the new product.

End result: Buy a new car, get the relevant box for it, and you should be able to tune that until the day you, the car, or the box dies. The "relevant" box may be one you already have, but it also may not.

[CAT600]

Guys, I completely agree with you, I have been saying that the "phase-out" period is too short and that i dont agree with the way it is done (check my posts), but I can empathise with SCT's position.

Look at it this way:

SCT have since moved an extra 90 days (beyond the tuners running out of tune counts), they appear to also be willing to work towards a smooth transition once the offenders have been isolated and cutoff. They (Charlie) have also been straight down the line in saying that at some point (90 days is the minimum at the moment) Xcal1 WILL be phased out.

Now, when you sit back and look at the way the events have unfolded, with the exception of SCT initially scaring the crap out of everyone by shutting down services effective immediatley (kneejerk reaction) how else are they supposed to sort this out (damage control is a valid form of rapid protection) If they say "oh well, in 18 months time we will stop Xcal1's from being used" that may make many of us happy, but SCT will be unable to efficiently secure and lockdown the offenders, and get the train back on the track.

Now they have everybodies attention, they will be able to get the headcount done, the good guys can get back on the train and continue the journey, while the bad guys get to sit on the side of the track and wonder if it was all worth it.

Daniel