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28-04-2015, 04:23 PM | #361 | ||
FF.Com.Au Hardcore
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I'd suggest asking them for the evidence to undeniably prove the tune was done. For them to be making a statement of fact I assume they should be able to tell you the date and time this "unjustified flash" was done.
It'd be really ironic if it was done at the first service and the dealer forgot to "justify" why they flashed the car or something... It seems they are hanging most of the denial on the fact it has been "tuned" and the drag racing is an after thought. Edit: I wonder if I can get Ford to give me a report on the state of my ECU so that I know not to expect surprises if I ever have to claim warranty.
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Previous Rides Bionic BA MKII XR6T 245kW I6 Turbo, 6spd Manual Grey (yuk what was I thinking) AH Astra CDX Coupe 93kW NA I4, 5spd Manual Sensation FG XR8 290kW NA V8, 6spd Automatic Current Rides Octane GTF SC V8, 6spd Manual, Manta 3" X pipes and hotdogs Starlight Lotus Evora S 258kW SC V6, 6spd Manual |
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28-04-2015, 04:30 PM | #362 | ||
Adapt or perish...
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Send an email to Josh Dowling and John Cadogan... that'll fix it.
Ford is bringing this negative publicity on themselves, especially if they happen to have flat out lied about the tow truck incident from the strip. If you want to know why Ford is slipping down the sales charts, this is why.
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28-04-2015, 04:32 PM | #363 | |||
IWCMOGTVM Club Supporter
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Quote:
Apparently they won't replace your tyres if you went motor racing (page 6).
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28-04-2015, 04:32 PM | #364 | |||
Donating Member
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Quote:
So if you tune you car, you have "flashed' it. So when you blow your ZF to bits, then put the std tune back in, before it goes to the dealer, the Dealer will look at the ECM and see that it's been flashed twice. Once to the altered tune, and once back to stock. Buh Bow!. No warranty. In this case the OP may need to ask FoA to recheck their records, or if it's had 1 flash, it will still have the aftermarket tune in it. That should be easy to tell once running.
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28-04-2015, 04:36 PM | #365 | |||
Thailand Specials
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Quote:
I toasted the front OEM tyres on my Focus in about 20,000km and it was just road use and I keep on top of tyre pressures. |
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28-04-2015, 04:39 PM | #366 | |||
FF.Com.Au Hardcore
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Quote:
The Guarantee engagement clause is as follows: Ford warrants to the Owner that it will during the Ford Vehicle Warranty Period, at its option, repair, replace or adjust free of charge at the premises of the Servicing Dealer any Part of the Vehicle which it finds to be defective in factory materials or workmanship under normal use and operation within Australia What is normal use and operation. Not defined. If the use is not normal use and operation, the warranty does not engage. Period!!! Then para 8 has the misuse exclusion. Again misuse not defined, examples given of overloading, improper surfaces etc. What is normal use and operation. This is not an exclusion clause where ambiguity is ready against the party drafting the contract. This is the engagement clause. So, normal use and operation- does this attach to the specific vehicle sold (which us users would contend), or is it a generic term which means normal driving on public roadways within the law (Ford and Dealers would contend)?????
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28-04-2015, 04:44 PM | #367 | |||
bitch lasagne
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Quote:
By not defining the two terms, Ford have made it an exclusion clause. |
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28-04-2015, 04:49 PM | #368 | |||
IWCMOGTVM Club Supporter
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But if you went in after 10,000km's with underinflated tyres looking for warranty your not gonna get your way. Anyways back to the mysterious XR8 that has been flashed but hasn't.
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28-04-2015, 05:03 PM | #369 | ||
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28-04-2015, 05:05 PM | #370 | |||||
FPV BFII GT Cobra No.249
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I've just read through all the documentation with my 2007 FPV GT Cobra.
Even as far back as that, there is no mention of warranty being void if used in a motorsport application. As for normal use & operation, it goes on to say that Ford will warrant a part, Quote:
Quote:
Quote:
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28-04-2015, 05:13 PM | #371 | ||
Donating Member
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I dare say you could argue that a Test and Tune is not a motorsport event. If you go run your car down the track 3 or 4 times to see how it goes is a lot different to entering a meet.
They should also be able to tell you what date the PCM modification was applied?
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28-04-2015, 05:18 PM | #372 | ||
Workshop & Performance
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Googling 'warranty misuse car' or 'warranty misuse motorsport' or 'warranty drag racing' conversations from all over the world pop up on the topic, it's not exactly new, and not exactly unique to Ford or FPV or HSV or.....
And the word misuse seems very prevalent as a discretionary catch all in automotive warranty docs. And the most common i.e. 'that is' is motorsport. I ask the question though of the many who support Ford being in the wrong who would make the decision to take your own 'in warranty' car to the drags....without having it in the back of your heads theres a good chance it'll be used against you BEFORE this thread even came about. The whole you pay to play mantra has also been around a long time. We're very focussed on the drags/motorsport, but even on a public road a burnout (which to me could be the 'flash' referred to) is abuse in warranty terms. They spy rubber under your guards when you come in for a engine trans or driveline claim it'd have the same result.
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When close is good enough and the 6 MPS in the driveway has FoMoCo written all over the place. Xr5 for sale shortly...just not a hatch guy Last edited by PepeLePew; 28-04-2015 at 05:24 PM. |
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28-04-2015, 05:26 PM | #373 | |||
FPV BFII GT Cobra No.249
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In fact I'd say it's quite the opposite, as it seems they expect them to be used in a motorsport event, specifically excluding them from roadside assistance whilst participating in an event. |
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28-04-2015, 05:27 PM | #374 | ||
BEN
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Location: Perth WA
Posts: 4,875
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Stop the press. The car is going back in the next day or so for further investigation after someone one from ford rang me.
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My Thread. The new whip: 2014 FGX XR8 Auto in victory gold. Mods : BMC air filter, 1500cc injectors, Walbro 485, 58mm kpm snout, kpm intercooler, 35% front and 20% rear tint, pedders supercar coilovers, whiteline sway bars, Phillips HIDs, lenso d1r wheels. 331rwkw. 12.7 sec stock as a rock with a passenger. Now with 620rwhp ready to run the 10 built zf, built tailshaft, corn juice all to come. The old rig: 2008 FG XR8 Auto in dash green with a tonne of mods to make 311rwkw. |
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28-04-2015, 05:30 PM | #375 | ||
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Nice. Maybe that same guy that's been spying on your build thread stumbled onto this thread?
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28-04-2015, 05:34 PM | #376 | |||
FPV BFII GT Cobra No.249
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Quote:
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28-04-2015, 05:35 PM | #377 | |||
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And the fact that this would be a reflection on Ford with future Ford buyers, not just Falcon buyers. |
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28-04-2015, 05:42 PM | #378 | |||
bitch lasagne
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Quote:
As for the unexpected phone call, definitely an interesting development. Was the call from Ford themselves or the dealer? And how are they getting the car back to the dealer to continue the investigation? |
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28-04-2015, 05:43 PM | #379 | ||
Workshop & Performance
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I hope it ends well for you mate, don't get me wrong. But if this comes good I'd take it as a message from the Gods ;)
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When close is good enough and the 6 MPS in the driveway has FoMoCo written all over the place. Xr5 for sale shortly...just not a hatch guy |
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28-04-2015, 05:46 PM | #380 | ||
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It's good to hear they are re looking at it, best of luck, make sure you get them to provide in writing the reason and evidence to support the denial. From there you can assess if they are being reasonable when taking into account conditions of the warranty.
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Previous Rides Bionic BA MKII XR6T 245kW I6 Turbo, 6spd Manual Grey (yuk what was I thinking) AH Astra CDX Coupe 93kW NA I4, 5spd Manual Sensation FG XR8 290kW NA V8, 6spd Automatic Current Rides Octane GTF SC V8, 6spd Manual, Manta 3" X pipes and hotdogs Starlight Lotus Evora S 258kW SC V6, 6spd Manual |
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28-04-2015, 06:01 PM | #381 | |||
Starter Motor
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Quote:
For anyone to mention WOT in this context they mean the throttle position has gone to 100%. These engines don't allow for this. The presence of a record other than Fords means that is what has allowed this to occur. Secondary to this is treatment. By itself I would be surprised if it adds up to outright denial of claim. What they are telling you is they believe your car has been tuned. That is the issue. Focus on that alone. |
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28-04-2015, 06:04 PM | #382 | |||
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Quote:
This thread looks to be taking a good turn, good for the OP and for Ford.
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28-04-2015, 06:21 PM | #383 | ||
Brad
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Well done on ford the least they should of done was have a decent inspection and strip it down.
Goodluck kempy may look to have positive outcome yet.
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28-04-2015, 06:22 PM | #384 | |||
Donating Member
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Sounds like a Motor Sport brand to me .... |
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28-04-2015, 07:44 PM | #385 | |||
Matakana NZ
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SOLD : BA XR8 4 Speed Auto in Mercury Silver, Bluepower CIA, Full Diffilipo Big Boy Quad System, Tune, 4.11 Diff Gears, FPV Starter Button, FPV GT Rear Spoiler, Tripod Gauges, PWR Trans Cooler. 230 RWKW's. Many thanks to Chris at Bluepower Racing Developments
Hers : F6X build #150 in Ego, Stock as a Rock, untill the warranty runs out, including the extended one. My Work Wagon AU Futura Wagon in Gold. On the Farm : Ford 6600 Tractor |
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28-04-2015, 08:23 PM | #387 | |||
BEN
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Quote:
__________________
My Thread. The new whip: 2014 FGX XR8 Auto in victory gold. Mods : BMC air filter, 1500cc injectors, Walbro 485, 58mm kpm snout, kpm intercooler, 35% front and 20% rear tint, pedders supercar coilovers, whiteline sway bars, Phillips HIDs, lenso d1r wheels. 331rwkw. 12.7 sec stock as a rock with a passenger. Now with 620rwhp ready to run the 10 built zf, built tailshaft, corn juice all to come. The old rig: 2008 FG XR8 Auto in dash green with a tonne of mods to make 311rwkw. |
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28-04-2015, 08:26 PM | #388 | ||
FF.Com.Au Hardcore
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Maybe every 'performance' Ford sold in Australia should come with a disclosure document.
"wide open throttle will result in denial of any warranty claims". I wish the ********* had of taken me seriously when diff whine started in my ute!
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2015 FG-X XR6 Turbo Ute Silhouette. ZF. Single hump hard lid. XR8 Bonnet Colour coded mirrors. Tint. Reverse camera. K&N. More down the track... |
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28-04-2015, 08:39 PM | #389 | |||
Donating Member
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Quote:
Kempy you have been very clear that your car hasn't been tuned, but 100% throttle isn't standard. Has it had any other mod to achieve this?
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28-04-2015, 08:46 PM | #390 | |||
BEN
Join Date: Jun 2011
Location: Perth WA
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Quote:
__________________
My Thread. The new whip: 2014 FGX XR8 Auto in victory gold. Mods : BMC air filter, 1500cc injectors, Walbro 485, 58mm kpm snout, kpm intercooler, 35% front and 20% rear tint, pedders supercar coilovers, whiteline sway bars, Phillips HIDs, lenso d1r wheels. 331rwkw. 12.7 sec stock as a rock with a passenger. Now with 620rwhp ready to run the 10 built zf, built tailshaft, corn juice all to come. The old rig: 2008 FG XR8 Auto in dash green with a tonne of mods to make 311rwkw. |
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