[Moo Man]

Kogan is now a market place (like catch, ebay, Amazon etc). A lot of stuff on the Kogan site will be listings from individual businesses who will supply and ship the product so the overall 'buying experience' will be dependant on who is actually selling the product.

You'll see sold by xxx somewhere on the listing if it is a third party listing. I think Kogan handle the customer service side and payments so if something goes wrong I imagine they'll side with the buyer to get it sorted.