Quote:
Originally Posted by R12RT
Just had word from the dealer.
The fault codes are pointing to the steering rack requiring to be replaced. They are now in the process of confirming this. Once confirmed a new rack will be ordered.
How long I will be without a car will depend on where the new part comes from. I'm guessing that the probability of this part bring available in Perth is very slim. In Australia? Who knows?
I'll keep those interested updated.
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For your sake I hoped it would be something simple but with the Mondeo being such a high tech vehicle, I'm not surprised that it's going to be a few days to get the problem fully analysed.
If this is the dealer who sold it to you, hopefully you'll be well looked after while the repairs are being carried out.
To keep things moving, I would call them at least twice a day to ask for an update. If you do this, they won't lose you in the crowd. After all they have many cars
and customers to deal with each day and you're just one of them.