Quote:
Originally Posted by SYZ
G'day my friend. I'm sorry to hear about your little incident with your mum at the shops; I've been there and done that (similar) too... almost. Luckily my partner invariably goes shopping with me, and she always calms me down when my temper flares irrationally or I start abusing sales people. I've been known to bring an entire smaller shop to a standstill—which after the event is very embarrassing. However, after I've cooled down, I usually go back and apologise, and explain my mental situation. Having done that, I'm somewhat surprised that the sales staff are usually receptive, and interested to learn a bit about depressive illnesses, and then at least I can walk away feeling a bit better about the incident.
I do agree though that some salespeople are ignorant about what true customer service is. Too many are either insufficiently well trained for their job, don't care enough to extend themselves a bit, or are simply slackers picking up a pay cheque. And as an older bloke, I'm getting sick of telling younger shop or bank staff etc how to do their jobs properly.
—I guess I've turned into a grumpy old man?
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—Not really.  |
yes i am getting the grumpy old man 'tude.
i carry a print out copy of, a brief summary of Borderline Personality Disorder, along with my medication and psychiatry records that initially was for the consideration of police and ambulance officers, but now seem to hand out the BPD brief to civies, be they the victim or witness of an episode, whether they want it or not lol ...like a near 6ft ..115kg... maniac roaring a spittle fueled apologetic rant, whilst throwing a couple of pages of printed text at you, isn't reason enough to be understanding. huh!! god bless em.
though i will continue to explain to the rocket scientists behind the headsets at a maccas drive thru, the process of looking at the screen and placing items (referred to as The Order) that are displayed on the screen, into the brown paper bag, along with, more than needed usally when eating in store, NAPKINS! because I'm driving a car! and items are more likely to be spilt, due to inertia, children and/or just Male Generics!!!! arrrghhhhh,,,,,,!
ok I'm fine, hope you are too